Front Office Management
Deliver a seamless patient experience with our comprehensive front office management services.
We help your practice reduce wait times, improve communication, and ensure efficient appointment scheduling — so you can focus more on patient care and less on paperwork.
Insurance Eligibility Management
Patients’ insurance eligibility verification is the first step that precedes scheduling their visit, which leads to zero insurance denials.
Patient Appointment Calls
More than 60% of patients schedule their visits digitally. Properly managing their phone calls is of prime importance for our front desk team.
Appointment Confirmation
Patients’ insurance eligibility verification is the first step that precedes scheduling their visit, which leads to zero insurance denials.
Patient Follow Up Visits
Health Revenue Group front desk solution has been designed to keep a proper record of each patient visit and make sure that follow-up visits are not missed. .
Patient Payment Collection
Our integrated technologies work seamlessly from patient visit scheduling to payment collection. The system manages payment data at the front desk.
Feedback and Surveys
Health Revenue Group listen to patients’ concerns and gather feedback to continuously enhance their experience and add meaningful value to our services.
Monthly AR Reports
Monthly reports reveal important information about patient visits and revenue collection, which help practices meet their revenue targets.
Audit and Compliance
The front desk management is supervised with a periodic audit to ensure HIPAA standard compliance and seamless execution of processes.